PRIVACY POLICY On-line Credit Card Security: This site has been designed for secure payments. Your transaction is conducted through SECPay, an approved payment service provider. Your credit card details are not given to or retained by the vendor at any time. All transactions are carried out on a secure server. Did you know? The risk of credit card fraud is 100 times greater when you hand your card to the waiter in a restaurant than when you shop on the Internet! At ventnorbrewery.co.uk we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. Please read on for more details about our privacy policy. What information do we collect? How do we use it? When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and expiry date. This allows us to process and fulfil your orders and to notify you of your order status. We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers. We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new services and special offers we think you'll find valuable. If you would rather not receive this information, please send an e-mail to [email protected]. Make sure to change your preferences for each account or e-mail address you have left with us. How do we protect customer information? As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. What about "cookies"? "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our site does not use any cookies that are stored to your hard drive or remembered between visits to our website. Will VentnorBrewery.co.uk disclose the information it collects to outside parties? ventnorbrewery.co.uk does not sell, trade or rent your personal information to others. In Summary We are committed to protecting your privacy. We use the information we collect on the site to make shopping at ventnorbrewery.co.uk possible and to enhance your overall shopping experience. Your Consent: By using our Web site, you consent to the collection and use of this information by ventnorbrewery.co.uk. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Tell Us What You Think: We welcome your questions and comments about privacy. Please send e-mail to [email protected] Account customers welcome - Call for details